How can I return/dispatch a parcel via MyPup?

Register yourself at MyPup via our website or app. Log-in on mypup.nl or into the app.
Select the option ‘returning’.
You will be asked for some details about your shipment:
- Dispatch to: Select ‘the address or freepost number’.
- Country: Select the country you would like to dispatch your parcel to.
- Type of shipment: Select ‘parcel’ or ‘to a freepost number’.
- Size: Select the dimensions of the locker into which your parcel will fit.
- Address details: Provide information for address or freepost number.
You can submit your parcel after you have provided all necessary details. This will be free of charge if you have selected a freepost number. You will, however, be directed to a payment procedure if you wish to dispatch your shipment to an address.
On successful completion of the previous steps, you can open the locker using the app or with the unique code and locker number you have received by text message.
When you have placed the parcel into the locker, MyPup will pick it up and dispatch it to the address indicated.